The right expertise
for the technical question.

Some projects call for specialist laboratory work, university expertise, or other technical services. Define the question and responsibilities before bringing the work together.

A project starts with its purpose.

Identify the decision the client needs to make and the information needed to support it. From there, agree on which work belongs with the Institute, the client, a laboratory, or another specialist.

Make the working relationship clear.

Scope, methods, deliverables, and reporting expectations
Sample or information exchange and confidentiality arrangements
Responsibilities for the study, interpretation, and technical decision
Fees, schedule, and approval of changes

Outside services and their responsibilities are defined within the project scope.

Laboratories, specialists,
and professional organizations.

Bring a specific research, validation, technical education, or client-support question to the conversation.

Discuss a collaboration

Keep client information within the project.

Start with a nonconfidential overview. Agree on how proprietary formulations, processes, study information, and client identities will be handled before detailed exchange.